Job Postings From Our Member Companies Title:
Digital Commerce Operations Manager
Post Date
5/1/2013
Expiration Date
6/1/2013
Details:
Garnet Hill, located in the beautiful White Mountains of New Hampshire, is a fast-growing, high-end multichannel marketer specializing in original designs in clothing and home decor. Our employees are creative, hardworking, fun loving, and absolutely passionate about what they do.
Garnet Hill is part of Cornerstone Brands, a family of leading home and apparel brands including Chasing Fireflies, Frontgate, Ballard Designs, Grandin Road, Improvements, and TravelSmith. Cornerstone is a division of HSNi (Nasdaq: HSNI),a $3 billion interactive multi-channel retailer that offers an innovative, differentiated retail experience on TV, online, via mobile, in catalogs, and in brick and mortar stores.
We are currently recruiting for a Digital Commerce Operations Manager to join our Team.
JOB RESPONSIBILITIES:
Conduct and coordinate complete user-acceptance testing of new code releases
Communicate and socialize new web functionality to the organization, and collaborate with appropriate areas of the company to ensure optimal launch and utilization of new enhancements; measure post-launch project success
Collaborate with counterparts across Cornerstone Brands and third-party vendors on development of new initiatives and functionalities
Write detailed requirements documentation including wire-framing mock-ups in relation to functionality and ROI justification
Assist Web Content team in the building out of web content
Research and make strategic recommendations for the evolution of site features and functionality to maximize effectiveness of site
Lead cross-functional teams on web enhancement projects
Create and maintains best practices for thorough web testing
Assist in coordinating A/B tests in relation to web functionality
Leverage internal reporting systems to lead development recommendations and calculate ROI for prioritization
Ensure that work flows through the department and that schedules and deadlines are followed and met; act as final arbiter of priority within the department
Supervise Web Content team, including but not limited to hiring and conducting performance reviews
Establish goals, set quality standards and assist in creating work processes with other departments and external resources
Initiate efficiencies and drive automation in web content processes as the business evolves
Stay current on e-commerce development best practices and make recommendations accordingly and based on optimizing bottom-line business objectives
Other responsibilities as directed and necessary for the business
Qualifications:
EDUCATION/EXPERIENCE:
Bachelors Degree in E-commerce, Computer Science or related field
3+ years experience as business analyst and/or quality assurance tester for a sophisticated B2C e-commerce website
Previous managerial experience preferred
TECHNICAL KNOWLEDGE/EXPERIENCE:
Thorough understanding of software development lifecycle
Fluency in Coremetrics or other robust website reporting packages
Experience with web development tools such as JavaScript, JSP and Java
Experience with J2EE Application Server such as IBMs WebSphere (WAS)
DB2 and Unix/Linux skills including proficiency in SQL development and shell scripting
Understanding of security issues including PCI compliance is helpful
SKILLS:
Expert professional/technical writing skills are essential
Demonstrated strategic and tactical skills with proven attention to detail and excellent follow-through
Excellent communication, organizational, and project management skills with the ability
to motivate and influence cross-functional teams
Proven problem-solving skills
Ability to take on multiple projects under tight deadlines
Excellent time-management and organizational skills
Excellent leadership skills with proven ability to mentor and develop staff
Flexibility to react to a fast-paced corporate environment
Ability to work and communicate effectively in a team environment
Comments:
In addition to a high energy, team-based environment we offer great career potential and a competitive compensation and benefit package, including:
Matching 401(k)
Medical, Dental & Vision Insurance
Flexible Spending Accounts
Life Insurance
Short & Long Term Disability Insurance
Employee Discounts on Cornerstone & Home Shopping Network Products
Paid Time Off
Discounted Group Auto & Property Insurance
Employee Assistance Program
Interested in joining this small company with big company advantages? Please send a cover letter, resume and salary requirements to:
Employer:
Garnet Hill, Inc.
Contact:
Human Resources
Address:
231 Main Street
Franconia, NH 03580
Work Phone:
603-823-5545
Fax:
603-823-7404
Email:
humanresources@garnethill.com
Website:
http://bit.ly/IsOAMP
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